Supporting Web Developers in Evaluating Usability and Identifying Usability Problems
نویسنده
چکیده
Support to website developers without formal training in human-computer interaction that enable them to conduct their own usability evaluations would radically advance integration of usability engineering in web development. This chapter presents experiences from usability evaluations conducted by developers and results from an empirical study of means to support non-experts in identifying usability problems. A group of software developers who were novices in usability engineering analyzed a usability test session with the task of identifying usability problems experienced by the user. In their analysis they employed a simple one-page tool that has been developed to support identification of usability problems. The non-experts were able to conduct a well-organized usability evaluation and identify a reasonable amount of usability problems with a performance that was comparable to usability experts.
منابع مشابه
Evaluating The Usability of a Web Software and Determining its Correlation with Fatigue and Burnout Factor in Office Personnel of a Health Center in Tehran City
Introduction: The importance of assessing and identifying ergonomic risk factors in the workplace among office workers has increased with the increase in occupational tasks of computer and increasing the risk of physical and mental disorders among its users. One of these factors is the usability of computer hardware and software. The purpose of this study was to evaluate the applicability of o...
متن کاملInvestigating the usability of an Integrated Research Automation System (SEAT): Heuristic Evaluation
Background and Objectives: Today, many hardware and software products, including office automation software, and web-based websites are used by employees, including professors and employees of different departments in offices. Websites are considered one of the main aspects of competition in any organization. This study aims to investigate the usability of the Integrated Research Automation Sys...
متن کاملEvaluation of the Usability of Admission and Medical Record Information System: A Heuristic Evaluation
Introduction: Admission and medical record system (AMRS) is one of the most important subsystems of hospital information system, which is used by many users in admission, discharge, and health information management. Interface usability problems can reduce user speed, precision, and efficiency in user-system interaction. This study aimed to identify the usability problems of AMRS in a hospital ...
متن کاملEvaluation of the Usability of Admission and Medical Record Information System: A Heuristic Evaluation
Introduction: Admission and medical record system (AMRS) is one of the most important subsystems of hospital information system, which is used by many users in admission, discharge, and health information management. Interface usability problems can reduce user speed, precision, and efficiency in user-system interaction. This study aimed to identify the usability problems of AMRS in a hospital ...
متن کاملA Conceptual Tool for Usability Problem Identification in Website Development
Techniques and tools that enable website developers without formal training in human-computer interaction to conduct their own usability evaluations would radically advance the integration of usability engineering in website development. This paper presents experiences from usability evaluations conducted by developers in an empirical study of means to support non-experts in identifying usabili...
متن کامل